Contact Us
OUR OFFICE
721 E Lancaster Ave, Suite 2c, 1A, 1B & 1D
Downingtown, PA, 19335
HOURS
Monday - 8 am- 8 pm
Tuesday- 8 am- 8 pm
Wednesday- 8 am-8 pm
Thursday- 8 am- 8 pm
Friday- 8 am- 7 pm
Saturday- 10 am- 3 pm
Sunday- Closed
Privacy Policy for New Beginnings Therapeutic Services
Effective Date: 05/01/2019
At New Beginnings Therapeutic Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable laws and regulations.
Information We Collect
In the course of providing our services, we may collect the following types of information:
Personal Information: This may include your name, contact details (phone number, email address), and other identifying information.
Insurance Information: We collect information related to your insurance coverage, including the name of your insurance provider and policy number.
SMS Opt-In Information: If you choose to receive SMS notifications, we collect your phone number for this purpose. By providing your phone number, you consent to receive calls and/or text messages from New Beginnings Therapeutic Services regarding appointment scheduling or appointment reminders. Message and data rates may apply. You can opt out at any time by replying "STOP" or contacting us directly.
SMS Opt-In and phone numbers captured for SMS purposes will not be shared with third parties and affiliates for marketing purposes.
How We Use Your Information
The information we collect is used for the following purposes:
Verification of Benefits: Your insurance information is utilized to verify coverage and benefits through provider services, ensuring you receive the care you need.
Communication: We may use your contact information to communicate with you regarding appointments, treatment updates, and other important information.
SMS Notifications: If you opt in to receive SMS messages, we will send you updates and reminders regarding your appointments and other relevant information.
Sharing Your Information
We value your privacy and want to assure you that:
No Sharing with Third Parties: We do not sell, rent, or share your personal information, including your phone number for SMS, with any third parties or affiliates.
Internal Use Only: Your information will only be shared internally among our staff members who require access to provide services to you.
SMS Opt-In Policy
By providing your phone number and opting in to receive SMS notifications, you consent to receive messages related to your appointments and other relevant communications. You can opt-out of SMS notifications at any time by replying “STOP” to any SMS message you receive from us.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include password protection, encryption, and secure access protocols to ensure your data is protected from unauthorized access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
New Beginnings Therapeutic Services
721 E Lancaster Ave.
Downingtown, PA, 19335
484-237-1853
mmcvey@nbtherapeuticservices.com
Thank you for trusting New Beginnings Therapeutic Services with your mental health care needs. Your privacy is important to us, and we are committed to safeguarding your personal information.